Case Study
SEPTEMBER 11, 2025
Lembo Pharmacy in Marsala, Sicily, has long been a point of reference for the local community. With the goal of offering an even faster, safer, and more modern service, the pharmacy chose to adopt the RIEDL Phasys automation system.
In Marsala, in the heart of Sicily, Lembo Pharmacy has long been a point of reference for the community. Its mission is clear: to care for people by providing a comprehensive, high-quality service, while never losing the bond of trust that connects pharmacist and patient.
Over time, the pharmacy faced an important challenge: continuing to provide the same level of attention and closeness while offering an even faster and more efficient service.
Waiting times for dispensing medications, expiry-date checks, and the management of internal spaces all required new solutions.
The answer came with RIEDL Phasys. An initial automation system revolutionized the organization of the storage area, speeding up daily operations and reducing the workload for the pharmacists.
A few years later, the positive experience led to the installation of a second system, placed alongside the first, to better support the pharmacy’s growth and meet customers’ needs.
Today, Lembo Pharmacy is a concrete example of how automation can make a real difference:
the storage area is no longer just a warehouse, but becomes an integral part of the pharmacy, functionally separating the back office from the customer area;
the service is faster and more accurate, with shorter waiting times and full control over expiries;
pharmacists also work better: loading medications is easier, monitoring is automated, and daily tasks are far less stressful.
Thanks to RIEDL Phasys, Lembo Pharmacy has found a way to innovate without losing its identity—remaining close to the needs of the community and ready to face future challenges.
C.F. e P.I. 01944260221
R.E.A. C.C.I.A.A. TN nr. 189428 R.I. TN
Cap. Soc. Euro 13.890.324,40 i.v.